Intra-oral Camera Images Educate Patient and Insurance Co’s
Deana Parry, Certified DEXIS Instructor
Acceptance of treatment plans is a primary goal in a dental practice. Many offices are now using digital X-rays. The enlarged and enhanced radiographic images promote education and make it easier for patients to gain confidence in proposed treatment. Most patients appreciate digital X-rays, but these alone don’t always tell the whole story. Intra-oral camera images can further support your radiographic findings and complete the picture, so to speak. Imagine an enlarged intra-oral image of your patient’s teeth on your computer monitor. You now have the benefit of showing your patients chips, cracks, leaking restorations, calculus, periodontal abnormalities, and any other disease or disorder that may be present.
The DEXcam™ 3 intra-oral camera is a very useful tool for this kind of patient education. It is reasonably priced and provides good quality images. It has a focus feature which allows you to fulcrum on the opposing arch for better stabilization and the side capture button makes it easy to use. DEXIS Imaging Suite software allows you to capture and access both X-ray and camera images at the same time. These images can be enlarged with one click to easily educate your patients on their conditions.
Intra-oral camera images also provide an often-overlooked added benefit: Treatment approvals from insurance companies are improved with hard visual evidence. Dr. Scott Wehrkamp in Brandon, SD, uses the award-winning a DEXcam 3 in his practice. He shares, “Typically, pre-authorizations for core buildups are rarely allowed by an insurance company. To combat this, we always have our DEXcam in the room when preparing a crown to document what is left after old restoration removal and caries excavation. We take a photo at this stage or after pin placement, prior to the bonded core buildup. Then we take another photo after the buildup and crown prep which shows how much actual tooth is present relative to how much ‘tooth’ structure the core provided. We rarely have core buildups disallowed when digital images accompany a narrative for the core buildup.” What a great testimony for intra-oral photographs!